Rain Rain Go Away – Thriving Through Difficult Times

Although the West Coast of Canada is well known for it’s rainy days, by July we’re usually basking in the sun. Unfortunately, we’re currently under siege with April-type showers and it’s beginning to get hard to see the light at the end of the tunnel. Will the rain ever stop? Will we ever get a stretch of sun for longer than one day?!

With work, visualizing an end to a particularly difficult or busy time can also be a struggle which can impact the engagement of your team members and overall company morale. It’s especially important in times such as these for team members to band together, support each other, and collectively rise to the challenge. Be sure to recognize the challenge at hand and distribute work to those most well-suited. Planning and prioritizing are essential to ensure what needs to get done is getting done, no balls are being dropped, and work-load isn’t overwhelming the team.

Difficult times can be due to one large challenge or lots of little ones that just never seem to end. At Life Strategies Ltd. we often use “ticky” contests to keep track of those smaller tasks we get off our plate and give us a sense of accomplishment. At the end of a specified period, the one with the most tickies wins!

Remember, when the skies clear and the sun emerges, don’t forget to reward you team. It’s the perfect conditions for a summer BBQ.

Social Media in the workplace

I recently had the opportunity to attend a conference about the use of social media in business. For many of us using social media (e.g., Facebook, Twitter, LinkedIn) is a huge leap from the communication style that we are familiar with. Recent studies illustrate the importance of becoming educated in the use and benefits of social media.
“If you’re not tweeting about your business--someone else is. If you’re not setting your own business message on Twitter--someone else is. But more importantly, if you’re not listening to what your customers (and potential customers) are saying on Twitter--someone else is.”
http://blogs.forbes.com/work-in-progress/2010/06/11/is-twitter-a-colossal-waste-of-time/
Employers everywhere are using social networks to screen job candidates, so be sure that what you post online about yourself isn’t going to impact you negatively in the future. In a study conducted by Harris interactive for CareerBuilding.com, 45% of employers questioned are using social networks to screen job candidates and 35% decided not to offer a job to a candidate based on the content uncovered on a social networking site. Over 50% of employers said that provocative photos were the biggest factor contributing to not hiring a potential employee. 44% of employers pinpointed references to drinking and drug use as red flags.
Have you defined who gets to use social media in the workplace? Be aware of how much time your employees are spending on social network. Consider how much bandwidth is wasted by employees downloading from YouTube, or the security challenges that you face from browsing infected pages.
According to a study by information security consultancy Global Secure Systems and the organizers of the Infosecurity Europe trade show, the use of such sites is costing U.K. business an estimated $12.5 billion per year in terms of reduced output.
About 64 per cent of U.S. companies deny their employees access to sites such as Facebook, MySpace and Bebo, according to a survey by Clearswift, a London, UK-based provider of content security. In addition, 14 per cent have had to discipline staff for data loss and seven per cent for posting inappropriate content on social sites, but only 36 per cent have a policy covering such usage.
It’s probably well worth our time to investigate the benefits and risks associated with the use of social media in our workplaces.
-Thanks to Mark Fancourt-Smith of Fasken Martineau for some of this information, and for a really interesting presentation on “Tips to avoid a risk management nightmare...”

The Community Connection

Building a sense of community is an import aspect for small businesses. Life Strategies Ltd. recently relocated to Aldergrove, BC – a smaller community than which it was previously located. Although much of the business is conducted remotely (e.g., e-learning training options), the team recognizes the importance of face-to-face consulting and training. To connect with local businesses and service providers we will be hosting an open house on June 8. It’s a great opportunity to get together, develop a sense of community, and promote pride in our team and business.

If you’re a small business, there are many ways you can get involved without organizing an event yourself. Join a local business association or get involved with a local charity, sports team, or community group. Keep an eye on the local paper for events which may be a good fit for your company.

Although we live in a global marketplace where business can be conducted miles from your actual location, investing in and promoting local business will keep your community, your business, and your employees thriving.

The ongoing battle to find more time...

Many of us lead very busy lives...we attempt (and many succeed) to balance work, family, hobbies, community, and school. There are many like me, however, who struggle to find more hours in the day and days in the week to accomplish all we set out to do. Too many times I get to the end of the day and am perplexed at how little I managed to accomplish...it is like my to-do list is hijacked and, I know I’m not the only one! A Google search on “time management” resulted in over 9 million hits – many of the top focused on time management skills and resources.

Time is constant...as Julie Morganstern (1998) put it, “Time is measurable, and we all get exactly the same amount - 24 hours, 7 days a week, 365 days a year.” Given this why do so many seem to struggle to manage time? Perhaps it is because we approach it from the wrong direction – what if, instead of trying to manage time, we learned to manage ourselves?

A good first step in is to analyze how or what seems to fill your day. Take a moment (assuming you can find one) to ask yourself:

• How do you manage your work day now?
  o What’s working and what’s not?
  o What time of day are you at your best?
  
• What things are you juggling?
  o Work
  o School
  o Family
  o Other
  
• What hinders your ability to manage your day (time) effectively?
  o Constant interruptions
  o Inefficient workspace
  o Shifting priorities / deadlines
  o Disorganization
  o Inability to say “no”

Once you have a better sense of what is negatively impacting your day you can look for solutions.

• If you are struggling to efficiently plan and prioritize projects/tasks
  o Ask for help
  o Read a book on time management, setting priorities, or even goal setting
  o Participate in a workshop
  
• If disorganization and inefficient workspace is a problem
  o Take time to clean and organize your office/workspace
  o Develop a filing system that will make sense for you!
  
• If you are constantly interrupted by phone calls, emails, visitors
  o Institute a “no-email” policy – many organizations are instituting email-free zones (i.e., no emails between 10am and 2pm daily)
  o Turn your phone off for an hour or so each day
  
• If priorities and deadlines keep shifting
  o Ask for help / clarification...engage your team / manager in how to best prioritize work load

Know your PRIME TIME and plan schedules and projects accordingly

• Work on complex projects when creativity and concentration are at peak
• You’re motivated and at your best
• Leave less demanding activities for low energy times

Most importantly, remember:

Time is free, but it's priceless.

You can't own it, but you can use it.

You can't keep it, but you can spend it.

Once you've lost it

you can never get it back

~Harvey MacKay

Macleans magazine reports that the top rated employers in Canada provide parental-leave top-ups, tuition subsidies, flex hours, tele-commuting, job sharing, and occasionally the opportunity to make their own hours, judged on output instead of physical hours (October 19, 2009).
Experts say that appreciation and opportunity for growth and development are the most important factors in job satisfaction. It’s really not about the money.
Interestingly, the summer 2009 edition of Fibromyalgia Aware states that the accommodations listed above are precisely what persons with disabilities require to be active in the workforce (p24).
As a career community we have been researching and studying diversity in the workplace. There are programs to educate employers and employees about promoting diversity in the workplace; however, I wonder how often disabilities are considered to be a type of diversity? Are workplaces prepared to make accommodations? Are folks with ALL types of diversity being welcomed into the work-place and being given the opportunity to grow and develop?
I have a disability and am fortunate enough to have an employer who provides the opportunity to work from home and to determine my own hours. Such flexibility and understanding helps keep me engaged in my work, and provides me with a sense of satisfaction.
When Sigmund Freud was asked what he considered to be the most important characteristics of an emotionally healthy adult, he answered simply, “To love and to work.”

Fat Free is the Way to Be

With the spring upon us and summer looming, cutting down on fatty food and getting fit becomes a focus for many of us. In the workplace another opportunity presents itself for trimming the fat - our writing. Far too often we write without adhering to the KISS (keep it simple, stupid!) principle. This results in writing full of fluff and fat. In the business and technical setting, writers should strive to be clear and concise; oversized documents aren’t desirable.

A careful review of your writing after composition with a fat-free lens can cut out those unwanted pounds. Ask yourself “who cares?” You should only be including information which is relevant to the reader; anything else is simply excess. Utilizing numbered/bulleted lists or tables can cut down on words and provide brief representation of content.

For tips and strategies to put your writing on a diet, see the Fat Free Writing Series[1] and Fat-Free Writing or How to Eliminate Wordiness in 10 Easy Steps[2]

Remember, just like any fitness plan, cutting the fat from your writing takes time, dedication, and practice. Keep yourself engaged in your work by striving to improve your writing. It’s a skill that will carry throughout your career.

[1]http://www.suite101.com/article.cfm/technical_writing/47968
[2] http://www.rwanational.org/galleries/08handouts/Oortman-Buchholz-FatFree-handouts.pdf

Marketing Yourself

Over the past couple of weeks I’ve been busy in my personal life prepping my condo to sell. Some things my realtor and I have done to market my condo include:
1. De-cluttering and packing away anything that doesn’t need to be on display.
2. Sweeping up the leaves on my patio to highlight one of the condo’s best features.
3. Approving marketing flyers.
4. Uploading the details of the condo to an online listing service.
As I have marketed and branded my condo as a great place to live, I started thinking how can these strategies be transferred to marketing and branding one’s career? Some effective strategies might include:
1. Developing a 30-second elevator statement. In 30 seconds or less be able to tell someone who you are, what you do, your strengths, and your goals.
2. Highlighting your best work features. Know your strengths and ensure the people you work with know your strengths and what you enjoy working on.
3. Developing, or updating, your resume, cover letter, and career portfolio.
4. Networking at face-to-face events or through online social networking sites such as Facebook, LinkedIn, and Twitter.
Marketing yourself at work and in your career is one effective technique to stay engaged. Even if you’re not looking for a new job, marketing yourself can help you to move up in your own company or focus on projects best suited to your strengths.